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FAQs

  • Is your company a factory or a trading company?

    Hexi is a factory that mainly manufacturing massagers.

  • How can you stand out from other suppliers?

    We have enjoyed more than 5 years of rapid development together with our customers. We know our customers' needs as well as the market's developing trend. We have the most professional producing and testing equipment in this field. Equipped with a strong QC dept and R&D dept, each of our products' quality is under strict control standard. Buy from us with 100% confidence.

  • How is your production ability?

    We have 8 production lines, day production capacity is about 10,000 pieces.

  • What is your MOQ?

    Our MOQ is 1Carton / 60 pieces.

    Of course, Sample is supported for you to test.

  • Can you print the logo on my product or color box for my product?

    We can print / stamp / laser the logo and design a color box for you.

    Please note MOQ for color box is 1000pcs.

  • Could you help me design products?

    Yes sure.

    We are able to offer OEM/OEM service for our customers to gain the best solution for their markets.

  • What is your leading time?

    Sample order will be ready for shipment within 3 days.

    Bulk orders will be ready for shipment in about one week or two.

  • What is your payment term?

    T/T, Western Union, L/C, and Paypal. This can be negotiated.

  • What is the shipping method?

    It could be shipped by sea, by air or by express (EMS, UPS, DHL, TNT, FEDEX and etc).  

    Please confirm with us before placing orders.

  • Do you offer guarantee for the products?

    Yes, we offer 1-year guarantee for our products.